Sub-Accounts
- Product
- Sub-Accounts
Sub-Accounts
What are Data Sets?
Data Sets keep contacts, features, credits, and message history separate between different departments, employees, and locations in your organization. For example, you can have unique data sets for different locations, so that each location can run their own promotions and only communicate with customers in their area. Or you can have separate data sets for every department so they can only message contacts that are relevant to their role.
What is Access Control?
Access Control lets you make it so each team member only has access to data and features that are relevant to his or her job. Access Control is easy to manage, yet powerful enough for national organizations with thousands of employees and multiple locations to effectively manage data sharing, security, and corporate compliance.
Benefits
- Trum·pia's Access Control provides administrators with supervision across all accounts, enabling them to monitor all activity.
- Access to data and features can be set to "Full Access", "Read Only", or "Denied Access" rights.
- Trum·pia's user interface can even be customized to only display the features and data for which the user has been granted access to.
How It Works
- 01The administrator is able to limit staff member access to a certain Data Sets based on their role, location or department.
- 02For data access and monitoring of service quality, the designated administrator will have the ability to view each staff member's accounts.
- 03To ensure privacy, each staff member could be assigned to their own separate authorized Data Set so contacts, messages, and reports do not get mixed up.
Frequently Asked Questions
Yes, each sub-account in Trum·pia can have its own dedicated phone number or short code, which helps maintain brand consistency across departments. This means your sales team can text from one number while customer service uses another. By keeping these numbers separate, you can ensure communications remain organized and professional.
Sub-accounts can operate with separate credit allocations, giving administrators control over messaging budgets for each department or location. Otherwise, one team might accidentally use up credits intended for another. Separate allocations make it easier to track spending and manage costs across your organization.
Administrators have full visibility into message history, sent campaigns, and two-way conversations across every sub-account they oversee. Such centralized monitoring promotes better quality control, compliance audits, and training purposes while still maintaining data separation between different teams or locations.